MarketTools works with market leaders to invent what's next in enterprise feedback management (EFM) and market research, improve new product success rates, speed time to market, and get closer to their customers than ever before. We do it with teams of talented people who share a vision and a passion for working together led by experts who understand what it takes to lead an industry.
President and Chief Executive Officer
As President and CEO, Scott Arnold brings extensive experience in both technology and service industries, along with proven expertise in developing strategies that drive profitable growth.
Scott joined MarketTools in 2007 as Chief Operating Officer, leading the execution of the company's operational and corporate strategy, focusing on company-wide initiatives to drive profitable growth. As a Principal at McKinsey & Company and as a COO of Borland Software, Scott has been involved with business transformation, from young startups to Fortune 500 companies. At Borland, he led the global sales, marketing, product development, and services organizations, and successfully repositioned the company as a market leader in Software Delivery Optimization (SDO). Prior to joining Borland, Scott was a founding member and helped grow McKinsey's Silicon Valley Office. He also led the firm's Technology Sector on the West Coast.
Scott holds an M.B.A. from Stanford Graduate School of Business and a B.S. in Electrical Engineering from Duke University.
Chief Operating Officer, Chief Financial Officer
As Chief Operating Officer and Chief Financial Officer, Mike Pope brings a 20-year track record in finance and operations leadership, strategic planning and executive management to the role.
Mike's executive management experience includes leadership positions at both private and public companies, including BearingPoint, Network General, DigitalThink and Dionex Corporation. Prior to his most recent role at BearingPoint, Mike was the president and chief operating officer of Network General, a world-class enterprise software company focused on network and application performance analytics, from 2005 to 2006, and served as the company's CFO in 2005. Mike is currently a board member and chair of the audit committee at Dionex Corporation (DNEX) where he served as chief financial officer from 1994 to 1999.
Mike holds a Bachelor of Arts degree from Stanford University and a Masters in Business Administration from the University of California, Berkeley.
Chief Development Officer
As Chief Development Officer, Lynn Christensen brings more than 25 years of experience managing world-class software development organizations and delivering innovative customer solutions.
Lynn joined MarketTools in 2008 as vice president of engineering. As chief development officer, she is responsible for the software engineering, user experience, performance optimization, quality assurance, and customer support organizations. Prior to MarketTools, Lynn served as vice president of the corporate performance management, business intelligence, and governance risk and compliance suite of products at Oracle Corporation, and has also led software engineering teams at PeopleSoft and at American Express. At both Oracle and PeopleSoft, she led the product development teams that built massively.
Lynn holds an M.B.A. from San Francisco State University and a B.S. in Computer Information Systems from Arizona State University.
MarketTools was named a finalist for a Stevie® Award in the “Most Innovative Company of the Year” category of the 2011 American Business Awards (SM), recognized for innovation in online market research and enterprise feedback management.
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