| May 2, 2012 |
MarketTools Presents Customer Experience Summit on “VOC Programs: Measuring the Metrics that Matter” Veteran VOC Program Executives Discuss Metrics for Success at May 3 Event Read more... |
| April 12, 2012 |
Discount Hunters Reshaping the Grocery Shopping Experience 63% of shoppers have changed shopping habits in the past 6 months, with the majority reporting changes to seek more value Read more... |
| April 10, 2012 |
MarketTools Expands Shopper Research Solutions New Technologies Increase Respondent Engagement and Provide Deeper Shopper Insights Read more... |
| March 26, 2012 |
MarketTools Sponsors the Next Generation Customer Experience Conference, March 26-28 Showcases Advanced Customer Feedback Capabilities at Cross-Channel, Cross-Industry Customer Experience Event Read more... |
| March 20, 2012 |
MarketTools Presents "Advances in Market Segmentation Analysis" Tutorial at Sawtooth Software Conference, March 20, 2012 Analytics Expert Joseph Retzer Presents at Leading Marketing Research Event Read more... |
| March 13, 2012 |
MarketTools and Top Box Associates Join Forces to Offer New Product Forecasting Solution New solution quickly, accurately, and cost-effectively forecasts performance for new product launches, line extensions, and relaunched products Read more... |
| February 21, 2012 |
Winners Announced for the 2012 MarketTools ACE Awards for Best Use of EFM 21st Century Insurance, American General Life Companies, CenterBeam, Infor, Omnicell, and SimplexGrinnell Named Winners Read more... |
| February 14, 2012 |
Winners Announced for the 2012 MarketTools ACE Awards Prestigious Annual Award Program Recognizes those Companies Best in Using Enterprise Feedback Management to Improve Business Results through Increased Customer, Employee and Partner Satisfaction Read more... |
| January 20, 2012 |
MarketTools Sponsors “Business Talk for the Call Center: Data that Drives Action” Webinar, 1/26/12 Contact Center Experts Discuss Best Practices for Using Customer Data to Fuel Market Success Read more... |
| January 19, 2012 |
MarketTools Highlights Customer Feedback Solutions at Field Service Medical Conference, 1/23-25/2012 Advanced EFM Technologies Help Medical Device Companies Improve Customer Service and Enhance Customer Satisfaction Read more... |
Congratulations to the winners of the 2012 MarketTools ACE (Achievement in Customer Excellence) Awards and the ACE Awards for Best Use of EFM (Enterprise Feedback Management) recognizing outstanding achievement in customer satisfaction, employee satisfaction, and partner satisfaction.
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